Coinbase Users Lose $45 Million to Social Engineering Scams

Coinbase Users Lose $45 Million to Social Engineering Scams

On May 8, 2025, Coinbase Users Lose $45 Million in a wave of sophisticated social engineering scams targeting the leading U.S. crypto exchange. Reported by on-chain investigator ZachXBT, these scams drained over $45 million from user accounts in a single week, exploiting trust through phishing emails, fake support calls, and malicious links. Coinbase, with a $6.1 billion revenue in 2024, faces scrutiny as users demand stronger security measures in a $3.2 trillion crypto market. This article examines how Coinbase customers were scammed, the mechanics, and steps to prevent future losses.

Why Coinbase Users Lose $45 Million

Coinbase Users Lose $45 Million due to scammers impersonating Coinbase support to steal private keys and login credentials. Unlike past incidents, such as the 2021 2FA breach affecting 6,000 users, these attacks rely on AI-driven tactics, including convincing voice clones and tailored phishing campaigns. Online sentiment reflects alarm, with users urging caution against unsolicited communications. Industry discussions note a 2024 incident where a Coinbase Commerce provider lost $15.9 million, highlighting persistent vulnerabilities.

The list of 10 wallet addresses believed to be behind the thefts includes:

  • bc1qksulmw0scf9en4w22hzh3hvarnrfflyh52mydz  
  • bc1qjpepgf7nfkm3mlumdru8lgjmsca8cc982f08xd 
  • bc1qfmc6pkq3u63dzt6w28yxd28fhluqdzcyjfngy2 
  • bc1q7x2fexw0fcufym04ug7kdk2r6pzfeg00g6xfjk 
  • bc1qv9p9gcng7u9k8qxcqee5fhxnm8y6zwd4lal3lv 
  • bc1qm6u4d4a0d6dnlwr22ywwlgzayvtgx6h45v4dln  
  • bc1qel8as46edjk4h750kem4z280l09294ewj458qk  
  • bc1qw3ggh8vdjtry04w790pz2w0synz3ewtpfc9rdj  
  • 0xaDEFbB6082F98BE8f0f7F0323af19eCD216f13B9  
  • 0x75B09e181a8bCfC4e05DB22B673d92bc55Fee150 

The Coinbase accounts drained underscore the growing sophistication of social engineering, prompting calls for enhanced user education and security protocols.

Mechanics of the Scams

The scams begin with phishing emails or calls posing as Coinbase support, tricking users into revealing login details or clicking malicious links. These links install malware or redirect to fake login pages, granting scammers access to wallets. Funds are swiftly transferred to untraceable addresses, with no AML intervention in some cases. Community feedback points to AI tools crafting personalized attacks, making them harder to detect.

Coinbase customers scammed face rapid losses, with ZachXBT noting the scale as unprecedented compared to other exchanges. The crypto community emphasizes that private key control is critical to avoid such breaches.

Coinbase’s Response and Actions

Coinbase has not publicly commented on the latest scams but historically compensates affected users, as seen in the 2021 2FA breach. The exchange is enhancing security with updated 2FA protocols and user education campaigns. Industry discussions suggest Coinbase is investing in AI detection to counter sophisticated phishing. However, online sentiment criticizes the lack of real-time AML checks, which failed to flag earlier multi-million-dollar thefts.

Coinbase accounts drained highlight the need for proactive measures, with users urged to enable multi-factor authentication and verify support contacts.

Implications for the Crypto Market

Coinbase Users Lose $45 Million to Social Engineering Scams

Coinbase Users Lose $45 Million, shaking confidence in centralized exchanges. Coinbase’s $439 billion trading volume in Q4 2024 underscores its market dominance, but recurring scams fuel skepticism. Industry discussions note that competitors like Binance face fewer large-scale social engineering attacks, raising questions about Coinbase’s vulnerabilities. The crypto market, with USDC as a key stablecoin, remains resilient, but user trust hinges on robust security.

Coinbase customers scammed may push for decentralized wallets, impacting centralized platforms’ growth in a Trump-era pro-crypto regulatory environment.

Prevention Tips for Users

To avoid Coinbase accounts being drained, users should:

  • Enable 2FA with authenticator apps, avoiding SMS.
  • Verify emails and calls against Coinbase’s official channels.
  • Use hardware wallets for significant holdings, as community feedback emphasizes “not your keys, not your coins.”
  • Avoid clicking links in unsolicited messages, a common phishing tactic.

Coinbase Users Lose $45 Million, underscoring the urgency of these measures to protect crypto assets.

Learn more: How to Avoid Crypto Phishing: A Beginner’s Guide

Looking Ahead for Coinbase Security

As Coinbase navigates this crisis, Coinbase Users Lose $45 Million signals a need for industry-wide security upgrades. Users should adopt hardware wallets and stay vigilant, while Coinbase enhances AI detection and AML systems. With crypto markets evolving, Coinbase must restore trust to maintain its lead in a competitive landscape.